Customer Testimonials
Great place to buy a Toyota!! Everyone was so helpful and friendly and love the small home town feeling !!
Friendly staff Nice clean location
Alex was wonderful to work with. Called put deposit on Rav 4. Told when it would be in. He called told us it was ready for pickup. Drove down to Muscatine from Davenport was in and out in a very short time. Well worth the drive to Muscatine for your next toyota purchase.
Purchased a 2024 today. Seamless sale very easy to work with and will drive from Davenport again. Salesman Alex was great and explained a lot of the electronics to us. I will make that trip for our service work as well.
Toyota of Muscatine was excellent to work with. Best car buying experience with absolutely no pressure. Paul and Jake were great to work with and very honest and personable.
10/10 experience with buying a new car here! Things like that can be stressful and overwhelming but our salesman Frank and financing guy Jake were fantastic!! Answered any and all questions we threw at them and were very patient and polite. We could not be happier with our new vehicle!
I needed a major unexpected repair and they worked my car into the schedule that same day. I really appreciate the professional service Toyota Muscatine always provides.
Muscatine Toyota is a great dealership! They listen to what you want. Would recommend everyone to buy here!
Paul Goetzman was the sales agent who sold us our Highlander. He was very patient and pleasant to deal with. There was no high pressure from him, and he worked hard to help us find exactly what we wanted. Once the vehicle was delivered, he was very helpful in getting us familiar with the features and getting our devices hooked up. Jake was equally pleasant and helpful with the financing part of the transaction. We highly recommend Paul and this dealership.
They're moderate on prices. I bought my Toyota camry 2022 with them.
Alex Armstrong was great to deal with and very professional
Just bought my fourth (4th) car @ Toyota of Muscatine. Salesmen, managers and service department ALWAYS have me leaving with a smile on my face. I wouldn't go back if I wasn't satisfied.
Alex at Toyota of Muscatine is an example of quality. He was professional, personable, and he made the purchase a joy. Yes, a joy. He is a great representative of Toyota. Attentive, intelligent, and kind.
Quick paperwork process. Didn't appear to have any dealer bloat fees in the final price
Great staff and service personnel. I plan to maintain my relationship with folks I trust. Vic
My recent experience purchasing a new vehicle from Toyota of Muscatine was nothing short of exceptional. Two years ago, I started a search for a RAV4 Prime to replace my wife's aging 2008 RAV4. Understanding the high demand, limited production, and low Midwest allocation numbers of this vehicle, I anticipated a challenging process with many roadblocks and dealerships prioritizing past customers. Toyota of Muscatine quickly distinguished themselves form many other dealers I talked to. Jake, my initial contact, listened to our specific needs and desired features. He informed me they had not seen many RAV4 Primes yet, but they were ...
My wife and I have been working with Alex Armstrong the last couple weeks in order to find the right truck with everything we are wanting. Alex went the extra mile to research, find and receive the Tundra we purchased today. After working with a couple of dealers and sale reps, we absolutely decided to work solely with Alex, and purchase from him. He did not harass/hound, did not feel impatient as we waited to find what we wanted. He remained professional, collected, listened to what our requests were, and ultimately provided an atmosphere as if we had known ...
The service was excellent, my sales person was honest and I got a good deal! Thank you Alex!!!
First time working with Alex at the dealership. Helped find the Sequoia I wanted. Since obtaining the car have been back to see him numerous times to answer questions about the new vehicle and to "teach" me how to use the features of the vehicle. Always courteous and willing to help. A real asset to the dealership.
During the last cold spell, one of my tires was low. All the stations I went had their tire pumps frozen. I decided to go to Toyota. They were extremely busy but found time to air up all of my tires. I have purchased cars from them over the last 20 years. On a scale from 1 to 10, they are a solid 10.
Friendly service, and they also provide transportation while your vehicle is getting serviced. Convenient, honest workers, and I would highly recommend it.
Most things that need to be done will take 1 hr and they let you know if something else is wrong
Always a friendly staff. Glad they are here in Muscatine
Chad always goes above and beyond to make sure that the customer is satisfied with their service experience. I appreciate knowing that I can contact Chad and he will assist in any way possible.
Alex and Logan are a pleasure to do business with. Highly recommend!
My wife and I recently purchased a Toyota Highlander Hybrid from this dealership. I just want to say Donovan Baldwin is by far the best salesman I have ever worked with, very transparent on our trade-in value and the other aspects of the sale. I also want to mention that the financing process was the most smooth process Iāve ever gone through. For us a lot of this process was done over the phone and through email, as we live an hour away from the dealership. This was a huge help for us as once our Highlander arrived from ...
These folks are awesome. For a week I had been trying to get my daughters ball python that escaped out of my ac vents. i came in in desperation for a solution and they helped to tear apart my vents to find her so I could pull her out. I am pretty sure most of them did not like snakes either! Thank you so much!
We purchased our brand new Highlander through Toyota of Muscatine. After years of buying through many other dealerships I can 100% say that this dealership is the best around. Donovan was extremely responsive to calls and emails as we arranged purchase. If you want to deal with a low pressure, friendly and knowledgeable salesman then he's your guy. Jake, in financing, made everything quick and easy. He was 100% transparent and did not pressure us to buy any additional services or add-ons. He was personable and conversational, which made the tedious process of signing papers a comfortable experience. Even if you ...
It was great experience and I am very happy to have purchased my new vehicle from Toyota of Muscatine. Thanks to Megan & Logan! Megan was awesome and quick to answer all my questions from start to finish. Logan was prepared with all papers and answered all my questions. I will recommend Toyota of Muscatine to my family and friends.
The group at Toyota of Muscatine did an awesome job finding the exact Corolla, I wanted. The one thing that would have been better would have been to custom order the car through Donovan rather than Donovan needing to find what I wanted at another dealership and trading vehicles with them.
Both attention to detail, ease of transaction were impressive. Zack and Logan were very helpful.
Great
Ashley and Jake were wonderful and helping me resolve an issue of a premature transfer case seal a leak. They helped arrange for Toyota to help cover over half of my expenses for repairs. My vehicle has just exceeded the seven-year timeframe of an extended warranty. I am very thankful for their assistance helping cover this expense. Toyota of Muscatine is a great dealer to work with.šš¼
When you go to Toyota in Muscatine ask for Donovan Baldwin for your sales person. I trust what he says. He helped me get a truck I just love. Donovan helped me with all my questions. Just a great guy. Toyota of Muscatine is lucky to have him.
I can confidently say it was a 10/10 experience. I was treated with convenience and excellent communication throughout the search, manufacturing, and delivery process of my car, making it one of the most streamlined car-buying experiences I've ever had. The fact that I only spent 30 minutes total at the dealership is a testament to their well-organized process with no hidden fees or unnecessary up-charges. I would highly recommend to anyone in the market for a new Toyota. I had the pleasure of working with Zackary Smith in sales and Logan in finance. Their fair pricing, efficient service, and focus on ...
Very nice reception and fast service here. I bought my 2022 Toyota camry here. They are taking a good care of it. I love the service so far!
Everyone was great. Dealership didnāt mark up the GR Corolla even though so many others are right now. Donovan was great about keeping me updated throughout the delivery process and helped accommodate some requests I had for the pre-delivery inspection. Logan was very easy to work with in the finance department. Great dealer experience. Professional, friendly, and fair.
Good people to deal with honest and helpful!
Bought a used car here. Great staff, they worked with what I needed with no pressure and stood by their word.
I want to thank everyone involved that helped along they way. Iāve bought a lot of cars and been to a lot of dealerships but never have I experienced a place that treated me as well as you all did. The truck is more than I could ever asked for and the entire experience was better than I ever could have expected. Thanks again.
Everything was smooth & easy. Jake found our car.
Frank did a great job getting us in the Highlander we wanted.
So happy to have purchased my new vehicle from Toyota of Muscatine thanks to Donovan & Logan! Donovan was super helpful and quick to answer all my questions from start to finish. Great communication, knowledgable, and accommodating. Logan made financials quick and hassle free while also being thorough. They got everything set up ready to go ahead of time which we really appreciated!
Chad at the service department in very professional and courteous. He always makes prompt recommendations to me to better care for my vehicle. Great service overall
I had a great experience buying a 2017 Toyota Tacoma with Frank at Toyota of Muscatine!
Jake was GREAT! Quick and Easy process of purchasing my car at Toyota Of Muscatine. I absolutely love my new 2023 Toyota Crown. If your in the market for a new or used vehicle in the Quad Cities or Muscatine and you go to Toyota Of Muscatine, ask for Jake and he will definitely take care of you.
Frank was great helping me choose my new RAV4. It was a great experience and I love my new Rav.
This was a great experience! Jacob Goetzman is a great sale person. He was not pushy and addressed any questions or concerns we had. The dealership agreed to make a minor repair on our used vehicle and gave me a loaner - no hassles!!! Will definitely steer people there if the opportunity arises.
Wonderful service from Jake, Megan, and Logan. Thank you š
Jake Goetzman, this is the first name you'd want to ask for when contacting Toyota in Muscatine. Not only did he answered any kind of questions I had (Usually in under 5 minutes) he made it so that when I showed up at the dealer the only thing for me to do was check the car and sign the papers thatās it!
1000% recommend Toyota of Muscatine! I was able to do 98% of my deal with Megan via email, and spent less than 45 minutes at the dealership to finish everything up. No crazy markups, no pushy extra "services," and no low balling on trades. Megan and everyone else were amazing to work with! I wish the same could be said about local Burlington dealers.
I have purchased 10+ vehicles with Toyota of Muscatine. They have always been fair, honest and easy to work with. Would highly recommend anyone that is looking to use them. I have also had several great sales people and would recommend any of them. Kyle was my last sales person (other have retired) and he was very accommodating with my work schedule and communication was outstanding.
Great service, purchasing a car here was a quick and easy process.
Very helpful, always kept me updated 100% recommended!
Jake is the best salesperson! He is the only Toyota salesperson out of 8 places I contacted, who stayed in touch and followed through. We are very happy with Jake's style, he did not try to sell us something we did not want and he stayed in touch regularly throughout the process. Jake is extremely knowledgeable about Toyota products. We appreciate Toyota in Muscatine for not gouging their customers with a $10K markup. Hiland Toyota in Moline lost a loyal customer with this business practice. I will refer anyone I know to Jake at Muscatine Toyota. Great experience, thanks Jake!!
Had tire rotated on my 2022 Tundra.
Absolutely a fantastic experience. Donovan was top notch. Very quick and easy buying a vehicle.
We had a wonderful experience with Jake at Toyota of Muscatine. Never have I had a sales person be so responsive, caring and so incredibly knowledgeable about the product. We were satisfied every step of the way. We would recommend Jake wholeheartedly!
This dealership was excellent to work with during the purchase process. My salesperson Megan was very professional and transparent throughout our interaction. They even delivered my new 4Runner to my home!!!
It was excellent
It took a while to get our Camry in but it had almost all the features we wanted and the dealer did not charge over MSRP. The sales people were really nice and kept us informed regarding our new 2023 Camry progress from the manufacture.
Very good price on 2022 Rav 4 XLE at MSRP. Sales staff very friendly and honest.
Thank heaven for TJ Deere ! He saved the day! I was super frustrated with my searches til I showed up at this dealership . They took me very seriously , listened to my wants and then what do ya know - they got me what I wanted very quickly . Love my Toyota Rav 4 !!! š
We just completed our purchase of a 2024 Rav4 and the experience couldn't have been better!! Frank Cruz our salesman is the best. Courteous and very helpful in getting all the tech stuff set up in the car. The financing part was a great experience also as Jacob was very thorough in going over all the important paperwork. We have purchased several vehicles from this dealership and found the buying/trading has always been an easy process. We have our vehicles serviced here and Chad Meyer in service is the best ever!! Great dealership with very helpful courteous staff members ...
Great people and great service, highly recommend!
We had such an excellent experience with buying a new car. at Toyota of Muscatine! All of the staff went above and beyond to make our daughter's experience of buying a brand new car a great one. A big shout out to Megan, Chad and Logan!! Thanks Again!
Fantastic customer service!
Megan answered all our questions quickly and thoroughly. The whole process was extremely smooth. Megan definitely knows what she is doing.
Megan and Logan was the best!!! Iāve bought a lot of cars but this was the easiest transition Iāve had! We will be return customers. Thanks again
They really take care of the customers here! Jake was super helpful and went out of his way to make sure we left happy with our new car! Hands down the best car buying experience I've ever had!
The Service Team went above and beyond to assist in changing a flat tire on our van, then getting it back to the store and ordering a new tire. Thank you to all involved ā Such a great team at Toyota of Muscatine š
Went to Toyota of Muscatine and spoke with Jim Greenhaw. Told him what we were looking for and price range. Jim got right on it. Within a week he had found a vehicle to fit our family's needs. I can't say enough as to how professional he was, kept us updated and informed step by step of the buying process. I would highly recommend Jim & Toyota of Muscatine.