Welcome to Toyota of Muscatine

The wait time while they were servicing my vehicle was longer than I expected. Because the waiting lounge was so comfortable and so well stocked for customers, while they waited, there was absolutely no reason to rush. It felt nice when I got in the car knowing it was serviced by the professionals and they did a check on multiple systems. I didn't realize that a oil change had so much extra but now that I know it's well worth it. The most rememberable part was the staff. They were incredibly friendly like they had been trained and professional hospitality. I have to say this is the first time I enjoyed getting an oil change. lol.

My first oil change at the dealership was a breeze thanks to Ashley and her staff!

We had a great experience buying our new Sienna at Toyota of Muscatine. Kyle made our purchase as easy as possible, and was a great communicator. It was a great experience.

After waiting a painful 10 months for a 2024 Prius LE, and making monthly visits to a Wisconsin Toyota Dealership, we were told once again by our sales representative, there is no update to your Prius order. Basically, your guess is as good as mine. At that point my husband and I decided to move on and venture out and try a new course for finding a Prius. After striking out calling Toyota Dealerships in Wisconsin, Michigan, and Minnesota, my husband struck gold calling Toyota of Muscatine in Iowa. He talked to a very pleasant and helpful auto sales representative, Donovan Baldwin. By a miraculous chance, the dealership was expecting a 2024 Prius LE in the Cutting Edge color, with black interior within a month. The only option tacked on to the sticker price was fitted floor mats. Exactly what we were looking for since November of 2023. The deal was made through phone conversions and text messages. So, on September 30, 2024, my husband and I drove 271 miles to the dealership in Muscatine and drove home with our new Prius! It was an all around outstanding buying experience and we couldn't be happier. We highly recommend Toyota of Muscatune, Iowa! Thanks again Donovan!

I was treated very fairly when buying a new truck. Alex Armstrong did a great job of getting what I wanted and at a fair price. I am very pleased with the purchase. I would recommend Alex when purchasing a vehicle at Toyota of Muscatine.

I had a great experience buying from Toyota of Muscatine. My salesman Paul and finance manager Jake were very friendly and helpful with answering any questions I had throughout the process. I would definitely recommend this dealership to anyone in the market for a new or used Toyota.

Great place to buy a Toyota!! Everyone was so helpful and friendly and love the small home town feeling !!

Friendly staff Nice clean location

Alex was wonderful to work with. Called put deposit on Rav 4. Told when it would be in. He called told us it was ready for pickup. Drove down to Muscatine from Davenport was in and out in a very short time. Well worth the drive to Muscatine for your next toyota purchase.

Toyota of Muscatine was excellent to work with. Best car buying experience with absolutely no pressure. Paul and Jake were great to work with and very honest and personable.

10/10 experience with buying a new car here! Things like that can be stressful and overwhelming but our salesman Frank and financing guy Jake were fantastic!! Answered any and all questions we threw at them and were very patient and polite. We could not be happier with our new vehicle!

I needed a major unexpected repair and they worked my car into the schedule that same day. I really appreciate the professional service Toyota Muscatine always provides.

Muscatine Toyota is a great dealership! They listen to what you want. Would recommend everyone to buy here!

Paul Goetzman was the sales agent who sold us our Highlander. He was very patient and pleasant to deal with. There was no high pressure from him, and he worked hard to help us find exactly what we wanted. Once the vehicle was delivered, he was very helpful in getting us familiar with the features and getting our devices hooked up. Jake was equally pleasant and helpful with the financing part of the transaction. We highly recommend Paul and this dealership.

They're moderate on prices. I bought my Toyota camry 2022 with them.

Alex Armstrong was great to deal with and very professional

Just bought my fourth (4th) car @ Toyota of Muscatine. Salesmen, managers and service department ALWAYS have me leaving with a smile on my face. I wouldn't go back if I wasn't satisfied.

Alex at Toyota of Muscatine is an example of quality. He was professional, personable, and he made the purchase a joy. Yes, a joy. He is a great representative of Toyota. Attentive, intelligent, and kind.

Quick paperwork process. Didn't appear to have any dealer bloat fees in the final price

Great staff and service personnel. I plan to maintain my relationship with folks I trust. Vic

My recent experience purchasing a new vehicle from Toyota of Muscatine was nothing short of exceptional. Two years ago, I started a search for a RAV4 Prime to replace my wife's aging 2008 RAV4. Understanding the high demand, limited production, and low Midwest allocation numbers of this vehicle, I anticipated a challenging process with many roadblocks and dealerships prioritizing past customers. Toyota of Muscatine quickly distinguished themselves form many other dealers I talked to. Jake, my initial contact, listened to our specific needs and desired features. He informed me they had not seen many RAV4 Primes yet, but they were charging MSRP (many other dealers within a few hours drive are charging $3k-$5k over MSRP still in 2024) even on this highly sought after model and not doing dealer required add ones. He remained proactive in keeping me informed over the following months during Toyota’s allocation process to dealers and would let me know right away when they had a RAV4 Prime allocated, even if they were not an exact match out our wish list. Recently Jake transitioned to the dealership's finance department, and he ensured a smooth handoff to a new salesperson, Donovan. In November 2023, our perseverance and patients was rewarded when Donovan reached out with the specs of a perfect match 2024 RAV4 Prime XSE in Blueprint. Donovan worked to quickly get my small deposit and secure the vehicle for me. He followed up with Jake to get a sales sheet prepared within a day showing the final sales numbers and options. While the delivery timeframe from Japan extended beyond their control, Donovan maintained exceptional communication during the 3 months it took the vehicle to arrive. Additional he not only honored my request to forego pre-delivery detailing of the vehicle (as I have my preferred detailer), but also facilitated the installation of a desired OEM hitch and wiring kit prior to our vehicle pickup. This showed a retuned trust that I was not going to bail on the deal and leave them with a vehicle with an additional $1,400 of OEM addons that most buyers would likely not be interested in. Jake and Donovan surpassed my expectations of a car dealership. Their dedication to keeping me top of mind for two years, coupled with exceptional customer service throughout the entire process, is a testament to their commitment to exceeding client needs. They prioritize my satisfaction of finding the perfect RAV4 Prime over a quick sale. For anyone seeking a dealership that prioritizes integrity and personalized service, Toyota of Muscatine is worth a visit. My sincere thanks to both Jake and Donovan for making this car purchase a smooth, we’ll return for service (45min drive each way) and consider them first for our next Toyota purchase!

My wife and I have been working with Alex Armstrong the last couple weeks in order to find the right truck with everything we are wanting. Alex went the extra mile to research, find and receive the Tundra we purchased today. After working with a couple of dealers and sale reps, we absolutely decided to work solely with Alex, and purchase from him. He did not harass/hound, did not feel impatient as we waited to find what we wanted. He remained professional, collected, listened to what our requests were, and ultimately provided an atmosphere as if we had known him for many years. I'm not big on car salesmen. I'm not big on ANY salesman that tries to push an agenda and dollar. However, after working with Alex on buying our new truck, I HOPE he received a great commission for his work! I will be back to work with him again on another vehicle here in the new feature! Thanks for what you do! -- Thomas

The service was excellent, my sales person was honest and I got a good deal! Thank you Alex!!!

First time working with Alex at the dealership. Helped find the Sequoia I wanted. Since obtaining the car have been back to see him numerous times to answer questions about the new vehicle and to "teach" me how to use the features of the vehicle. Always courteous and willing to help. A real asset to the dealership.

During the last cold spell, one of my tires was low. All the stations I went had their tire pumps frozen. I decided to go to Toyota. They were extremely busy but found time to air up all of my tires. I have purchased cars from them over the last 20 years. On a scale from 1 to 10, they are a solid 10.